WFE_DISPATCH_RULE_ERR Event Error Message: 3825: Error '-6511 - ORA-06511: PL/SQL: cursor already open'
(Doc ID 2306888.1)
Last updated on SEPTEMBER 15, 2023
Applies to:
Oracle Credit Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Oracle Credit Management
Oracle Receivables business event fails with the following error :
ERROR
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Event Error Name: WFE_DISPATCH_RULE_ERR
Event Error Message: 3825: Error '-6511 - ORA-6511: PL/SQL: cursor already open' encountered during execution of Rule function 'AR_BUS_EVENT_SUB_PVT.CashReceipt_Modify' for event
'oracle.apps.ar.receipts.CashReceipt.modify' with key 'oracle.apps.ar.receipts.CashReceipt.modify_53041219_24-MAY-2017 11:52:48'
STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables Manager -> Receipt applications
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot check/ Refresh Business Events .
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| References |