Cursor Focus Lost After Service Contract Line Reprice (Doc ID 2306987.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Service Authoring

In Subscription Contract, after Reprice of a Service Contract Line, cursor returns to line 1.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Subscription Contract with more than 10 lines
2. Navigate to Lines > Pricing / Products Tab
3. Select Line 10 and click on Reprice button
4. The Repricing Results window opens indicating successful repricing. Click on Apply.
5. Cursor returns to Line 1 of the Contract.


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms