Additional Data Points Do Not Show If Not Created With Receivables Or Order Management Responsibility

(Doc ID 2307036.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Data Summary and Data Points

You have created several Additional Data Points from a custom responsibility that has access to Receivables and Order Management, however, these data points are not being added to the Case Folder.

Expect to get all data points added to the case folder.

The issue can be reproduced at will with the following steps:
1. Create additional data points from a responsibility not directly related to Receivables or Order Management.
2. Create a sales order and case folder but additional data points don't show.

The issue has the following business impact:
Due to this issue, users cannot see additional data points created from responsibility not related to Receivables or Order Management.


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