Renewing Service Contract Error “you Must Enter A Value For Column Cle_id” (Doc ID 2307089.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service contract Renewals

When renewing Service contract, the following error is displayed:

ERROR
-----------------------
 “you must enter a value for column cle_id”

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create Contract
2.Renew Contract


Changes

 

Cause

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