Self Service "My Claims" Page Does Not Render Correctly in Internet Explorer 11

(Doc ID 2307189.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Payroll - Version 12.1 HRMS RUP10 and later
Oracle Self-Service Human Resources - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When tested in Internet Explorer 11 "IE11" the My Claims function search area is to the right of the summary area on the page instead of inline. This pages renders correctly in Chrome and Firefox.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Login to EBS using IE11

  2. Employee Self-Service
     
  3.  Click My Claims

Cause

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