Export Task Not Available In The Opportunity --> Task Region (Doc ID 2307201.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Sales - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Export feature for Task forms or OA framework not available in the Opportunity --> Task region


Steps To Reproduce
============
Navigation OA framework

Sales User --> Sales Dash Board --> Opportunityies --> Create a new Opportunity and add tasks in the " Notes & Tasks" Tab

Could not see the Export option available on the Screen.

Task form

Navigation --> CRM Administrator --> Tasks and Escalation Manager --> Tasks --> Tasks

Query records with status "Open" and exports Tasks with Open Status the Export button is greyed out in the form.

Cause

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