Unable to Reprint Pack Slip Reports.

(Doc ID 2307202.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, All Shipping Reports

ACTUAL BEHAVIOR  
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Users are unable to reprint pack slips for specific deliveries,  because these delivery ids do not appear in the LOV for deliveries whose pack slips can be reprinted.

EXPECTED BEHAVIOR
-----------------------
Pack slips containing valid data should have been printed when the deliveries were ship confirmed.
Customer should now be able to reprint these pack slips, because the print mode selected was DRAFT

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to shipping->Reports and Documents, and choose the Packing Slip Report PDF Output request
2. In the parameters form, the deliveries 968491 and 968492 do not appear and cannot be selected in the Delivery Name field

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print the missing pack slip report. The delivery cannot be shipped without the pack slip report, so this results in a shipping delay and an unhappy customer

Cause

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