Tasks In "Planned" Status Do Not Appear On OMFS MP App

(Doc ID 2307236.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 , 12.2.6

Tasks with "Planned" Status (with "Assigned" Flag unchecked) do not appear on OMFS MP App.   and disallow ability for the technician to accept a planned task which signifies the committing of the
schedule for that task.

The expectation is that MFS will download and show tasks with "Planned" status the same as the FSTP dashboard.

The issue can be reproduced at will with the following steps:
1. Schedule a task to a MFS resource such that the task status is 'Planned'  ( Status does not have the 'Assigned' flag)
2. Sync the MFS client
3. The task is not downloaded to the app


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