Is It Possible To Change The Service Request Number Sequence For Service Requests Created In MFS Multi Platform? (Doc ID 2307268.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

Can you change the Service Request Number sequence of service requests created from MFS?

For example:  When an SR is created from MFS the SR number is "1000002000006".  Would like to change the number to SR100006
 

Solution

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