ABORT WORKFLOW Button Is Not Visible For New Item Workflow Request Approver After The Workflow Is Launched (Doc ID 2307690.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Once the workflow is launched and forwarded to the Approvers for a New Item Request, the system does not show ABORT WORKFLOW button and does not allow any change in the workflow.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Create a New Item Request for a newly created item
  2. Launch the associated workflow
  3. After the workflow is launched, login with approver and open the workflow notification
  4. Open the new item request details and under workflow tab, verify the ABORT Workflow button is not visible

 

Cause

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