INDIA - CHECK DELIVERY OM/INV INTERFACE GOING INTO ERROR FOR KIT/COMBO ITEMS

(Doc ID 2307833.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

INDIA - CHECK DELIVERY OM/INV INTERFACE GOING INTO ERROR FOR KIT/COMBO ITEMS

ERROR
-----------------------
Error Message : Encountered an error in JAI_WSH_TAX_DET_PKG.determine_factors.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created order with KIT
2. Book and Ship the same
3. INDIA - CHECK DELIVERY OM/INV INTERFACE GOING INTO ERROR

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot ship the material

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms