Pending Action Items for Certification Requirements End Dated After Open Life Event Processed

(Doc ID 2307983.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


Find that after processing a life event were a Dependent Certification is pending, the action item is being ended and not re-instated.

Expect the Action Item to still be shown.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a pending employee.
3. Process the Open life event.
See that the pending Dependent Requires Certification action item is ended.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms