Sales Order Line is Stuck at Booked Status

(Doc ID 2308363.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Entry

When attempting to progress sales order line_id=239663
the following error occurs.

ERROR
-----------------------
OE_Shipping_WF.Shipping_Activity(OEOL, 239663, 270500, RUN, 20120420521351,6,10,44,46,E5E6,E-33) Wf_Engine_Util.Function_Call(OE_SHIPPING_WF.START_SHIPPING, OEOL, 239663, 270500, RUN)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. book SO with line_id=239663


Cause

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