Springboard Menu Not Displayed When Navigating Away From a Screenset By Clicking on the Home Button In Chrome and Firefox Browsers
Last updated on SEPTEMBER 18, 2017
Applies to:Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management - Version 6.4.2 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.
When Users trying to Navigate away from a Screenset to the Home Page by clicking on the Home Icon, Springboard menu with the User Menu Folder Icons is not displayed. A blank screen is displayed instead other User Menu Folders. Users observe this behavior when accessing OTM in Chrome and Firefox internet browsers.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms