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Not Able To Email Quote On Service Contract (Doc ID 2308648.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Administration

When attempting to email quote on service contract, the following error occurs.

"You have encountered an unexpected error. Please contact the System Administrator for assistance.."

The issue can be reproduced at will with the following steps:
1. Open one contract in Service Contracts Authoring form
2. Tools
3. Email Quote





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