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Getting a 'You have encountered an unexpected error' When Trying to Email a Quote From a Service Contract (Doc ID 2308648.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to email a Quote from a Service Contract, the following error occurs.

Error
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Steps
1. Open a contract in Service Contracts Authoring form.
2. Navigate: Tools > Email Quote on the menu.
3. Get the indicated error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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