OKC_CONTRACTS_UNEXP_ERROR (SQLcode=-6502) (SQLerrm=ORA-06502: PL/SQL: Numeric Or Value Error: Number

(Doc ID 2309111.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Service Authoring

When attempting to create a contract from template,
the following error occurs.

ERROR
-----------------------
OKC_CONTRACTS_UNEXP_ERROR (SQLcode=-6502) (SQLerrm=ORA-06502: PL/SQL: numeric or value error: number precision too large)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Service Contracts Manager - Vision
Contract Administration --> Contract Search --> Create Contract
The Page opens with "From Contract" in the LOV for Create Contract but displays the fields/page for Manually creating a contract
When values are entered and saved, the error occurs

Changes

Cause

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