Export Work Order Shows Empty File

(Doc ID 2309326.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Work Execution

ACTUAL BEHAVIOR
---------------
Export Work Order shows empty file

EXPECTED BEHAVIOR
-----------------------
Export Work Order should export the data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Creating historical budget forecasting (Navigation:Budget Forecast>click link on the forecast name>click on the Accounts>)
Select the work orders, then click Export Work Order.
Open/Save the file in csv format.
When open cannot see the data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use export functionality.

Cause

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