Plan Design Copy Error 'BEN_93256_PDC_ERROR_STACK' When Attempting to Import a Copy

(Doc ID 2309386.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Advanced Benefits - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a plan copy, the following error occurs:

ERROR
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ORA-20001: BEN_93256_PDC_ERROR_STACK: N, DISPLAY_NAME, Dependent Certification Requirements - Birth Certificate, N, DETAILS, HR_LOOKUP_DOES_NOT_EXIST

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Submit Request "Plan Design Copy - Import".
Error occurs.

Cause

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