Why Is No Data Returned From Cs_incidents_v When Security Is Enabled?

(Doc ID 2309492.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Why does a Custom report not return records from cs_incidents_v when Service Request security is enabled?
 

Solution

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