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OE_TOO_MANY_LSCREDIT Error When Updating Salesrep with Multiple Sale Credits in OEXOEORD or Process Order API (Doc ID 2309685.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for relevance on 06-Apr-2018 ***

Symptoms

Problem Statement
When attempting to change Salesrep which has multiple Sales Credits,
the following error occurs in both Sales Order form and process_order API.

Error

OE_TOO_MANY_LSCREDIT

User-Defined Exception in Package OE_Line_Scredit_Util
Procedure Create_Credits

Steps to Reproduce

  1. Create Order Line and set multiple Sales Credits as follows.

    Line Salesrep: A

    Line Sales Credits
    Sales Person A 70%
    Sales Person B 30%

  2. Change Order Line Salesrep from A to C

    Line Salesrep: C

    Line Sales Credits
    Sales Person A 70%
    Sales Person B 30%

    Expected Behavior

    Before:
    Line Salesrep: A
    Line Sales Credits
    Sales Person A 70%
    Sales Person B 30%

    After:
    Line Salesrep: C
    Line Sales Credits
    Sales Person C 70%
    Sales Person B 30%
  3. The following error happens

    OE_TOO_MANY_LSCREDIT

    User-Defined Exception in Package OE_Line_Scredit_Util
    Procedure Create_Credits

     

Cause

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