OE_TOO_MANY_LSCREDIT Error When Updating Salesrep with Multiple Sale Credits in OEXOEORD or Process Order API

(Doc ID 2309685.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
When attempting to change Salesrep which has multiple Sales Credits,
the following error occurs in both Sales Order form and process_order API.

Error

OE_TOO_MANY_LSCREDIT

User-Defined Exception in Package OE_Line_Scredit_Util
Procedure Create_Credits

Steps to Reproduce

  1. Create Order Line and set multiple Sales Credits as follows.

    Line Salesrep: A

    Line Sales Credits
    Sales Person A 70%
    Sales Person B 30%

  2. Change Order Line Salesrep from A to C

    Line Salesrep: C

    Line Sales Credits
    Sales Person A 70%
    Sales Person B 30%

    Expected Behavior

    Before:
    Line Salesrep: A
    Line Sales Credits
    Sales Person A 70%
    Sales Person B 30%

    After:
    Line Salesrep: C
    Line Sales Credits
    Sales Person C 70%
    Sales Person B 30%
  3. The following error happens

    OE_TOO_MANY_LSCREDIT

    User-Defined Exception in Package OE_Line_Scredit_Util
    Procedure Create_Credits

     

Changes

 

Cause

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