Work Order Details Page Operation Summary Region Shows Extra Row With No Employee Name And 0 Charged units

(Doc ID 2310039.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, TXNS

ACTUAL BEHAVIOR

After patch 25588345:R12.EAM.B, in View Work Order page Operation Details section, there is an extra row with no employee name and 0 charged unit.

EXPECTED BEHAVIOR

Work Order Details page Operation Summary Region should not show additional row with incomplete information.

STEPS

The issue can be reproduced at will with the following steps:
1. Maintenance Super User Responsibility
2. Search Work Order > Click on Work Order Number > Work Order Details Page
3. Expand Operation Summary Region > see that there is a additional row with no employee name and 0 charged unit

Cause

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