Creating Accounting Gives Error: The Subledger Journal Entry Does Not Balance For Reversed Receipts (Doc ID 2310083.1)

Last updated on OCTOBER 25, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

BEST PRACTICES:

Run the Receivables Period Close Analyzer before closing the period to proactively identify this issue, as well as many other issues that will prevent you from closing the period.
If you post to multiple EBS subledgers, use the EBS Period Close Process Analyzer for a smoother period close.

Create Accounting gives the following error message for Reversed Receipts:

The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines.

Step To Reproduce

Create Invoice for Account A
Create Receipt for Account B
Run Create Accounting with Final mode
Change receipt customer from Account B to Account A
Apply Receipt to Invoice
Run Create Accounting with Final mode
Unapply from Invoice and Save
Close window at once
Reverse Receipt
** EVENT_ID of event RECP_REVERSE is different from the previous event RECP_UPDATE (Unapply)
Run Create Accounting
Following error will appear for receipt:

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.