Amount Remaining Displaying a non-Zero Value when Zero is Expected

(Doc ID 2310336.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Lease Authoring

ACTUAL BEHAVIOR
---------------
Lease Center is showing Amount Remaining of .01 but there are no open invoices with any balance.

EXPECTED BEHAVIOR
-----------------------
Expect Amount Remaining to display 0 if all invoices are fully paid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Bill a contract and fully receive against all invoices.
2. Check Amount remaining in the Lease Center

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are provided inaccurate information.

Changes

 

Cause

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