Not Able To Upload Contract Terms As Attached Document

(Doc ID 2310366.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While uploading Contract terms as Attached document below error will occur

ERROR
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"You have encountered an unexpected error. Pls contact the system administrator for assistance"

STEPS
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The issue can be reproduced at will with the following steps:

1. Create Contract type and mark "Enable Contract Terms"
2. Create Contract and use this contract type
3. No Template is applied and current contract source is "No Terms"
4. go to actions-> Upload contract terms
5. New Contract source=Attached document and selecting file for upload
6. after clicking on apply, getting error message "You have encountered an unexpected error. Pls contact the system administrator for assistance"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to get to contract anymore and if tries to view or update the contract

Changes

 

Cause

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