Update Asset In Self-Service- Asset Attribute Values Window Does Not Fully Display

(Doc ID 2310529.1)

Last updated on SEPTEMBER 24, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Update Asset in Self-Service - Asset Attribute Values window does not fully display on the screen, and there are no scroll bars. Have to tab through the screen to see fields not listed, or to press Save/Cancel.


EXPECTED BEHAVIOR

Asset Attribute Values window should be fully displayed on the Update Asset in Self-Service page.


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Maintenance Super User > Assets
2. Search for an Asset
3. Select Update Asset Asst from the View drop down box. Click Go.
4. Select Attributes
5. Select Attribute Values. Window opens up.
6. Only 9-10 values are listed. No scroll bar. Have to tab to get to other fields not listed on the screen, or to get to the Save/Cancel buttons. The window should show all values.


Cause

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