Querying Function (F11 + Ctrl F11) Not Working in India Tax Details Form

(Doc ID 2310722.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On the GST Release 12.1.3 instance, the Item Search function using F1 and Ctrl+F11 is not working on the India Tax details O2C form. When going into query mode with F11 and enter a single item on the Tax Details form, using the function Ctrl+F11 returns multiple items instead of the requested item.

EXPECTED BEHAVIOR
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The expectation is to return result for only the item being inquired.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create the sales order with more than 10 lines.
2. Go to Tolls > India tax details and tax detail form appears.
3. Press F11 in the item line and enter the item code.
4. Press Ctrl+F11 to retrieve the item.
5. Multiple items are being returned instead of the inquired item.

Cause

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