Vertex Transactions fail with Error during sending of XML request document.:ORA-29273: HTTP request failed
(Doc ID 2310929.1)
Last updated on JULY 02, 2024
Applies to:
Oracle E-Business Tax - Version 12.1.3 and laterOracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Receivables - Version 12.2.2 to 12.2.2 [Release 12.2]
Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Changes & Cancellations
When attempting to cancel order lines,
the following error occurs.
ERROR
-----------------------
LINE PROCESSING MESSAGES
Error: Error during sending of XML request document.:ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-29024: Certificate validation failure
Exiting OM_TAX_UTIL.Debug_msg procedure
tax_line 11
Message returned by tax API ZX_API_PUB.calculate_tax: 1
Error during sending of XML request document.:ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-29024: Certificate validation failure
LEAVING OE_MSG_PUB.ADD
tax engine call returned error
execution error
L_MSG_DATA=Error: Error during sending of XML request document.:ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-29024: Certificate validation failure
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders, Returns>Order Organizer
3. Query order>Actions>Cancel
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel order lines.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |