Vertex Transactions fail with Error during sending of XML request document.:ORA-29273: HTTP request failed

(Doc ID 2310929.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Changes & Cancellations

When attempting to cancel order lines,
the following error occurs.

ERROR
-----------------------
LINE PROCESSING MESSAGES
Error: Error during sending of XML request document.:ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-29024: Certificate validation failure
Exiting OM_TAX_UTIL.Debug_msg procedure
tax_line 11
Message returned by tax API ZX_API_PUB.calculate_tax: 1
Error during sending of XML request document.:ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-29024: Certificate validation failure
LEAVING OE_MSG_PUB.ADD
tax engine call returned error

execution error
L_MSG_DATA=Error: Error during sending of XML request document.:ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-29024: Certificate validation failure

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders, Returns>Order Organizer
3. Query order>Actions>Cancel

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel order lines.

Cause

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