Agent Configured on WORK ASSIGNMENT - CREATED event Does not Execute on Creation of a Work Assignment Through Fleet Aware Bulk Plan

(Doc ID 2310972.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management - Version 6.4.2 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

An active Agent of type "Work Assignment" is configured to be invoked on Agent Event "Work Assignment - Created". When a Work Assignment is created as part of Fleet Aware Bulk Plan of Order Releases, this Agent is not being executed. When a Work Assignment is created from the Shipment Action, this Agent gets executed.

Cause

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