My Oracle Support Banner

Unable To Print The Enterprise Asset Management Work Order (Doc ID 2310994.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Maintenance Work Order Report, the following error occurs.


ERROR

An error encountered either due to invalid Template details or due to null Data Input Stream.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Navigation: Home -> Work Orders
3. Select work order and click on Print Work Order
4. Use any of the Template from the three below change the Format to PDF and click on Run
5. The aforementioned error occurs


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.