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Unable To Print The Enterprise Asset Management Work Order (Doc ID 2310994.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Maintenance Work Order Report, the following error occurs.


ERROR

An error encountered either due to invalid Template details or due to null Data Input Stream.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Navigation: Home -> Work Orders
3. Select work order and click on Print Work Order
4. Use any of the Template from the three below change the Format to PDF and click on Run
5. The aforementioned error occurs


Cause

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