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Unable to Open "Supply to Order Workbench" Self Service from Sales Order (Doc ID 2311646.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement
When attempting to go to "Supply To Order Workbench",
the following error occurs.

Error Page:
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Steps to Reproduce

  1. Open Sales Order with ATO Item
  2. Action -> Supply To Order Workbench


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