Unable to Open "Supply to Order Workbench" Self Service from Sales Order

(Doc ID 2311646.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement
When attempting to go to "Supply To Order Workbench",
the following error occurs.

Error Page:
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Steps to Reproduce

  1. Open Sales Order with ATO Item
  2. Action -> Supply To Order Workbench




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms