Pending Approval Transactions Do Not Show Details for Some SSHR Transactions in the Mobile Approvals App

(Doc ID 2311717.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Oracle Approvals Management - Version 12.1.3 and later
Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

How to display detailed transaction data for SSHR Mobile Approvals?

Approval Request does not include complete details for certain functions. HR users cannot see complete details of the requests from the Mobile Approvals App for functions like Document of Records or EIT (Extra Information).

Only the subject appears and the important transaction details are not shown. The details of the transaction pending approval appear normally when the Approval Notifications are accessed from the users worklist.

Solution

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