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R12: System Does Not Error When User Enters Duplicate Payment Methods On Customer Sites. (Doc ID 2311754.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 and above version, Customers Module Form

ACTUAL BEHAVIOR
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When the user is entering the same payment method multiple times on to the customer site, the system is allowing and saving the changes.
The system does not error indicating that the same payment method exists with overlapping date ranges.
The expectation is to have an error message saying that payment method is already existing on the customer site.

EXPECTED BEHAVIOR
-----------------------
The system should not allow the same payment method with overlapping date ranges.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the same payment method can be entered multiple times for an account site with overlapping date ranges.

Cause

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In this Document
Symptoms
Cause
Solution
References


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