Payroll Dashboard - Checking Readiness Throws "Failure of server APACHE bridge" Error

(Doc ID 2311857.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Payroll - Version 12.2.4 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

When clicking on the "Check Readiness" icon in the Payroll Readiness page, the following error occurs.

Failure of server APACHE bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

 

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Login as Payroll Professional responsibility.
  2.  Go to Payroll Dashboard.
  3.  Select Payroll and click on Go button.
  4.  Click "Check Readiness" icon in "Payroll Readiness Details".
  5.  Error occurs

 

Changes

 

Cause

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