Credit Memo Notifications Approval History Doesn't Display All The Approvers

(Doc ID 2312312.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Issue Clarification
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After creating a Credit memo through the approval workflow and querying the history not all approvers are visible.

ERROR / ISSUE
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Would like to see all three approvers in the history

STEPS
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Created a credit memo through IEX.
Navigate to the transactions activity and check the history, Only see the submitted and approved


BUSINESS IMPACT
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Would like to see all approvers.

Changes

 

Cause

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