IEX Strategy Management Program Ends in Warning when ICX: Client IANA Encoding is Set to Unicode (UTF-8)

(Doc ID 2312646.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Oracle Collections Reports

1. When attempting to navigate to forms from a responsibility that has Swedish letter in the responsibility_key,
the following error occurs.

ERROR
-----------------------
Sorry, no valid responsibilities available

2. When running IEX: Strategy Management when there are customers whose names include Swedish characters, the program ends in Warning

ERROR

---------------------------

 One or more post-processing actions failed. Consult the OPP service log for details

 

Changes

 Profile Option was  ICX: Client IANA Encoding was changed to Unicode (UTF-8)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms