The Lot Number Field Is Missing From Material Debrief Lines

(Doc ID 2312697.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Debrief / Field Service Report

When attempting to complete the material return debrief the 'lot number' field is missing.
This causes the following error while processing the debrief
debrief

ERROR
-----------------------
The transaction failed because there was an error. Lot records. For this
transaction row either the lot records are missing or the lot quantity does
not match the transaction quantity.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Debrief
2. Add a return line for lot controlled items  ( lot number is not populated)
3. Process debrief


Changes

 

Cause

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