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Duplicate Records in ACA View Employee Archive - Employee Search LOV (Doc ID 2312835.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Affordable Care Act

Actual Behavior:
On Employee Archive page in Self Service, when navigating to the Search Employee LOV, seeing some employees duplicated in the list.
When clicking on either name - it shows the correct data for the employee.
   - So functionality is not lost, but this is confusing users.

Expected Behavior:
Expect to see employee listed only once in Search LOV.

Steps to Reproduce Issue:
The issue can be reproduced at will with the following steps:
1. Navigate to HRMS Manager responsibility
      > Total Compensation
      > Affordable Care Act
      > View Employee Archive Data function.
2. Click on Person Name field. 
      - Search by partial employee name
   
   With the above - list is returning values - some of which are duplicates.
      - Some duplicate entries do not have employee number, whereas first entry does have employee number

Cause

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In this Document
Symptoms
Cause
Solution
References


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