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Error: The Operating Unit's Active Start Date, Entered Is Either Greater Than The Current Date Or The Active End Date (Doc ID 2312841.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to sales order shipment, transaction will stuck in Install Base with below error.

Unexpected error encountered while creating item instance from API CSI_ITEM_INSTANCE_GRP.create_item_instance. (ERROR_TEXT=The Operating Unit's Active Start Date, entered is either greater than the current date or the Active End Date or less than the Instance's Active Start Date to which this entity is associated with.)

The issue can be reproduced at will with the following steps:
1. Create a sales order with IB trackable item
2. Transaction will stuck in IB interface with above error




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