Open Email causes Com.sun.mail.util.DecodingException: BASE64Decoder: Error In Encoded Stream: hit EOF while looking for padding characters (=)
(Doc ID 2313309.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Email Center - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Administration
When attempting to open an email in EMC,
the following error occurs.
ERROR
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The following error occurred:
javax.mail.MessagingException: ; nested exception is: com.sun.mail.util.DecodingException: BASE64Decoder: Error in encoded stream: hit EOF while looking for padding characters (=), the 10 most recent characters were: ". No further information.
Contact your system administrator if the error persists.
Administrators may view page source for more technical information about this error.
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Email in MS-Outlook. A pop-up appears, which asks, if I want to load the external content.
a. Say "Yes" and forward email to Email Center: Email can't be opened and raises the error.
b. Say "No" and forward email to Email Center: Email can be opened properly.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |