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MSCA: RMA Receipt Shows Txn Success Message Even If The Referenced Sales Orders Is In 'Picked' Status And Not Yet Shipped ? (Doc ID 2313376.1)

Last updated on OCTOBER 08, 2017

Applies to:

Oracle Inventory Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Mobile Picking

ACTUAL BEHAVIOR
---------------
In MSCA the system is allowing to create a RMA transaction successfully without any error message for a parent referenced SO that is in 'Picked' Status.
The transaction progresses till it reaches to Transaction Success. But, in the application the status still shows as 'Awaiting Return'. This is not possible from forms, User sees a message "Receipt date cannot be earlier than shipped date"

EXPECTED BEHAVIOR
-----------------------
Unless the order is shipped system should restrict to do RMA transaction.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform RMA Receipt from MSCA on SO that is only picked not shipped.

Cause

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