26695950 The Type Of Event In The Orders Is Not Displayed. This Error Started To Occur After Patch

(Doc ID 2313788.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
---------------
Work Orders generated via Generate Work Orders program do not populate Activity Type Field. However Manually created work orders do fill the Activity Type field. This started after applying patch 24396610.

EXPECTED BEHAVIOR
-----------------------
Work Orders generated via Generate Work Orders program should populate the Activity Type field like creating Work Orders Manually do.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Preventive Maintenance - > Generate Work Orders
3. Enter the parameters
4. Submit the Request.
5. Review the Work Order
6. Check the Activity Type field and see the field is not populated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms