My Oracle Support Banner

How to Prevent the Participant from Being Suspended When Adding a New Contact to an Existing "Family" Enrollment? (Doc ID 2313875.1)

Last updated on NOVEMBER 14, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Goal

 When a participant is already enrolled in a Family Option for Medical and Dental, the participant is being suspended when they add a new child.

Is there a way to prevent the participant (and their contacts who have already provided required certifications) from being suspended when a new contact is added and is pending a required certification?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.