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No Values Available to Select Under Exemption (Doc ID 2314094.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
No values listing under Exemption to select.

EXPECTED BEHAVIOR
-----------------------
Values should be listed under Exemption to select


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager (R) -> Contract Administration -> Launch Pad.
2. Create a contract and provide exempt control as Exempt.
3. No list of values under exempt number to select.

Changes

 

Cause

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