Enter New Zone Triggers Error ORA-01403 No Data Found

(Doc ID 2314178.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Regions and Zones form is not allowing new zones to be created. When attempting to add a new zone, the following error occurs.

ERROR
-----------------------
ORA-01403: no data found
----------------------------------
FRM:40735: WHEN-VALIDATE-RECORD trigger raised unhandled exception ORA-04062.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Order Management --> Shipping --> Setup --> Regions and Zones
2. Attempt to create a new zone.

Changes

 

Cause

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