Requisition Routed via AME That is Rejected After Delegate and Note Entered By Delegated Approver That Does the Reject Is Not Recorded In Action History Reject Action

(Doc ID 2314330.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using AME, when an Approver enters a Note When Rejecting the Note is not recorded in the Action History

STEPS
The issue can be reproduced at will with the following steps:
1. Submit Requisition for approval (AME is used for approval routing)
2. Approver is Delegated and the Delegated approver rejects with Note (comment)
3. Action History does not show the comment entered
4. NOTE:  Requisition is Rejected properly


Cause

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