How Does The Dispatch Center Form And Scheduler Form Determine Which Technicians To Display?

(Doc ID 2314679.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

How does the Dispatch Center Form ( Gantt and Plan board) and the Scheduler form determine which resources to display?

Why are some resources available in the plan board but do not appear in the scheduling window (Scheduling Advice Form) and vice versa.

Solution

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