0001: Non-ORACLE Exception After Appraisals Are Submitted For Approval

(Doc ID 2314938.1)

Last updated on OCTOBER 06, 2017

Applies to:

Oracle Performance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Appraisals

When attempting to approve appraisal for employee
the following error occurs.

ERROR
-----------------------
Error Details: change_appr_status log=Success^&&apply_to_personal_profile log=&&update_train_component_status log=&&create_event log=&&error is= -20001: non-ORACLE exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Appraisals have been submitted for approval.
2. Manager approves the appraisal.
3. Once the request is approved, the error message is received.

Cause

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