TeleService: Performance Issue in Find Service Request Form When Searching Numeric Serial Numbers
(Doc ID 2315037.1)
Last updated on MARCH 14, 2019
Applies to:Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.
Find Service Request form is slow in retrieving information when searching using Serial Number.
(N) Service Requests > Find/Create Service Requests
Search using a numeric Serial Number
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