Unable to Create New or Update Existing Sales Order RTF Template

(Doc ID 2315092.1)

Last updated on OCTOBER 06, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to make any update or changes to existing template from XML Publisher. The update and delete icons are grayed out and does not allow access. As a result, unable to implement CustomerClass into an instance.


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms