When Processing an Enrollment for a Plan, Error: APP-BEN-92403: When determining pay periods, a payroll id is required
(Doc ID 2315191.1)
Last updated on NOVEMBER 13, 2017
Applies to:Oracle Advanced Benefits - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.
On : 12.2 HRMS RUP8 version, Advanced Benefits
When attempting to process enrollments, the following error occurs. The issue happens even when the affected person has a payroll defined in his/her employee assignment.
APP-BEN-92403: When determining pay periods, a payroll id is required. This error has occurred in the following package : ben_distribute_rates.get_periods_between.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Log on to the Applications.
2. Choose the HRMS responsibility being used, e.g. US Super HRMS Manager.
2. Navigate to People-> Benefits Service Center.
3. Query the employee.
4. Set the Desktop Activities to 'Process Life Events'.
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